Privacy Policy

Clinical Clear Inc. ("Clinical Clear," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://www.clinicalclear.com (the "Site"), submit an interest form, or participate in our SMS messaging program.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information: your name, email address, and mobile phone number, provided when you complete an interest form on our Site or a study-specific landing page.
• Pre-screening information: responses you provide in pre-screening questionnaires to help determine your potential eligibility for a clinical study.
• Communications: records of your communications with us, including SMS messages, emails, and phone calls.
• Technical information: standard log data such as IP address, browser type, and pages visited, collected automatically when you use the Site.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries about clinical research participation;
• Determine your potential eligibility for clinical studies;
• Schedule, confirm, and remind you of screening calls and appointments;
• Send you SMS messages related to eligibility, scheduling, reminders, and participation updates (only if you have opted in);
• Operate, maintain, and improve the Site and our services; and
• Comply with applicable legal and regulatory obligations.

3. SMS / Text Messaging Program

If you opt in to our SMS program, we will send you informational and transactional text messages regarding clinical trial eligibility, scheduling, appointment reminders, and participation updates.

• Consent to receive text messages is not a condition of participating in any clinical study.
• Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP. For assistance, reply HELP, email info@clinicalclear.com, or call +1 (213) 725-2867.

Mobile opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are used solely to deliver the messages described above and will not be shared with any third parties, except as required to operate the messaging program (for example, our SMS delivery provider acting on our behalf) or as required by law.

4. How We Share Information

We do not sell your personal information. We may share your information only:

• With service providers who perform services on our behalf (such as SMS delivery, scheduling, and hosting providers), who are bound to use your information only to provide those services;
• With research sites or sponsors, only with your explicit consent, in connection with a study for which you are being screened;
• As required by law, such as to comply with a subpoena, regulation, or other legal process; and
• In a business transfer, such as a merger or acquisition, in which case this Policy will continue to apply to your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time (see Section 7).

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To exercise these rights, contact us at info@clinicalclear.com. You may opt out of SMS messages at any time by replying STOP to any message.

8. Children's Privacy

Our Site and services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

10. Contact Us

Clinical Clear Inc.
‍Email: info@clinicalclear.com
Phone: +1 (213) 725-2867
Website: https://www.clinicalclear.com
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